Grosvenor Bonus

Design & Usability

Grosvenor has a professional design that some players might find a little bland. It certainly lacks a little character and atmosphere compared to the aforementioned Duelz, but I don’t think this is a particularly bad thing. There aren’t any jovial backgrounds or casino characters. Instead, players have access to a no-thrills, streamlined display with real human mascots and an emphasis on practicality over anything else.

The Grosvenor selection is broadly categorised under ‘Live Casino’, ‘Slots’, ‘Sport’, ‘Casinos’, ‘Jackpots’, ‘Table’, ‘Poker’, and ‘Promos’ sections. There are several subcategories under each tab, considerably streamlining the navigational aspect compared to casinos with a less practical design.

The slot sections were particularly interesting, including things like ‘Top 20’ and ‘Grosvenor’s Hidden Gems’ alongside the usual options. Elsewhere, the jackpot slots were separated into several categories like Jackpot King and Mega Jackpots. This is a particularly advantageous benefit compared to Casushi and other sites that lump all their progressive titles under one category.

Grosvenor also offers a level of polish regarding its software and general design that you can only experience at other certified industry leaders like Paddy Power. The website is instantly responsive and doesn’t look like it would ever have any glitches.

Software

The Grosvenor casino library features various elite-level software providers, working extremely closely with brands like Eyecon to create exclusives such as Fluffy Favourites Luckytap. Other developer highlights include NetEnt, Big Time Gaming, IGT, and Pragmatic Play. I also enjoyed the dedication to showcasing smaller developers. For example, Grosvenor had a Gameenvy spotlight at the time of writing, introducing me to slots like Clover Rainbow 6 Deluxe and Wild Hero.

If I had to be picky, I’d have two small complaints. Firstly, there are no search options to select games by software developer, not even using the search bar. Paddy Power is better in this regard, offering players numerous search functions. However, the Irish gambling powerhouse also has fewer software providers. My second complaint would be a lack of Relax Gaming titles. This burgeoning provider is available at places like Rainbow Riches, and I did miss the opportunity to play forward-thinking titles like Money Train 4 at Grosvenor.

Games

• Gambling Site

As you’d expect from such a prestigious gambling brand, Grosvenor ticks all boxes and then some with its gaming selection. I enjoyed a remarkably multifaceted set of possibilities, from classic slots to live dealer games and a dedicated poker platform. The only thing missing was bingo, so the operator lags behind frontrunners like Virgin Games and Rainbow Riches for broad gaming variety alone.

But it’s difficult to beat Grosvenor once you delve into the actual gaming categories, with many options available for each genre. All the hallmarks of a certified casino juggernaut are present, including exclusive in-house designed slots and live dealer games from actual Grosvenor casino locations.

I enjoyed online slot exclusives like Grosvenor Branded Megaways, Fluffy Favourites Luckytap, and the Eternal Widow, providing the rare opportunity to play slots I’ve never experienced before. Elsewhere, the ‘Grosvenor Hidden Gems’ section also gave a chance to try lesser-known games like Dragons Cache. The casino also does a good job of bridging the land-based/online divide with its ‘In Club’ category, featuring games like Cleopatra and Fishin’ Frenzy popular at brick-and-mortar terminals.

I could tell Grosvenor would have a sublime collection of jackpot titles from the fact there was a dedicated ‘Jackpots’ category separate from the rest of the slots. Players can choose from Grosvenor-branded jackpots, IGT Mega Jackpots (the same software provider behind the legendary Las Vegas Megabucks machines), and the Blueprint Jackpot King network. The operator also stocks ten Mega Moolah titles and five WowPot!, but for some reason these weren’t listed under the jackpots tab. You’ll need to use the search bar in the right-hand corner to access these.

Despite the fantastic online slots library, I prefer Grosvenor for its live dealer setup. The operator has ten exclusive studio tables covering several roulette and blackjack options. These even include The Vic London Roulette, Glasgow Roulette, and Sheffield Roulette – live dealer games streamed from real-life Grosvenor locations.

Grosvenor also has over 200 options from certified live dealer providers like Evolution and Authentic. The inclusion of live casino poker was one of my main highlights, something I very rarely see anywhere else. And speaking of poker, players can also access a powerful online poker platform offering some of the industry’s biggest and most prestigious tournaments.

Slots

Like other sites in the UK, Grosvenor Casino seems to favour the slots category for the greatest range of titles. There are just shy of 150 titles here at the time of writing and the diversity is truly impressive. You can find classic 3-reel slots, modern-day 5-reel slots, progressive jackpots, Megaways and so much more. The graphics are fantastic for the majority of games and, with other features such as in-game bonuses and re-spins, you won’t grow tired of these video slots in a hurry.

To draw your attention to some of the currently featured games, be sure to check out Anubis Wild Megaways, Rhino Rampage, Legacy of Dead, and Book of Ra.

Live Casino

The live casino at Grosvenor Casino is truly awesome and we don’t say that lightly. There is a barrage of games open to all members here, including poker, game shows, roulette, blackjack and baccarat. Many of the games you’ll find come from the provider Evolution Gaming, who are industry leaders when it comes to live casino action.

As such, you will experience flawless streaming, customised camera angles and even in-game chats. It really is an impressive section to check out and, for the best games, you may want to look into Mega Ball 100, Lightning Roulette, Power Blackjack and Monopoly Live.

Grosvenor has a more limited range of payment methods than Mr Play, for example. It lacks Skrill, Neteller, MuchBetter, Trustly, AstroPay, and other options available at many other casinos, but this is the only real flaw. The complete set of choices includes:

• Visa
• Mastercard
• PayPal
• Paysafecard
• Apple Pay

I enjoyed the lightning-fast withdrawals, with the Grosvenor payment team processing all withdrawals instantly. The casino has Fast Withdrawal support as well, so funds should reach your account within minutes. As a result, Grosvenor is one of the fastest sites on the market for withdrawals, a notable selling point. The £5 minimum withdrawal and deposit amount for most methods was also more favourable than I’ve seen elsewhere.

Support Options

Grosvenor offers extensive customer support options, as you’d expect from such a prestigious company. Players can access telephone, email, and live chat support around the clock, and there is also a dedicated safer gambling hub to help keep your gambling responsible.

Regardless of whether they choose the HTML5 website or native mobile app, Grosvenor players will have an excellent experience playing on their smartphones. I certainly did, with the website catering perfectly to smaller screens. The smooth and glitch-free software really shines through here, minimising loading times and contributing to the impressive experience.